Privacy Policy
Last updated: January 2025
Who We Are
This website is operated by Tis Trgovina d.o.o., a company registered in Slovenia. Our registered address is Šmarska cesta 7A, 6000 Koper – Capodistria, Slovenia.
Website: https://tis-trgovina.si
Email: info@tis-trgovina.com
What Data We Collect
We collect personal data only when you voluntarily provide it through our contact form. This includes your name, email address, and any information you choose to include in your message.
We do not collect data through comments (comments are not enabled on this website), newsletters, or user registration systems.
How We Use Your Data
The information you submit through our contact form is used solely to respond to your enquiry and to provide the information or services you have requested. We do not share your personal data with third parties, except where required by law.
How Long We Keep Your Data
Data submitted through the contact form is retained for the time necessary to handle your enquiry and for a reasonable period thereafter for follow-up purposes, typically not exceeding 24 months. After this period, your data is securely deleted.
Cookies
This website uses only essential technical cookies that are strictly necessary for the website to function properly. These cookies do not collect personal data and do not track your browsing activity across other websites.
Because we only use essential cookies that do not require consent under EU regulations, this website does not display a cookie consent banner.
Website Analytics
We use Matomo Cloud, a privacy-friendly analytics platform, to understand how visitors use our website. Matomo is configured to respect your privacy:
- IP addresses are anonymised before being processed
- No cross-site tracking is performed
- Data is stored on servers located in Germany (EU), with backups in Ireland (EU)
- Data is not shared with third parties for advertising or other purposes
Matomo Cloud is provided by InnoCraft Ltd and is fully compliant with GDPR. For more information, visit matomo.org/privacy-policy.
Embedded Content
This website does not embed content from external websites (such as videos, social media widgets, or third-party tracking pixels). Therefore, no data is shared with external platforms through embedded content.
Where Your Data Is Stored
This website is hosted on servers located in Germany (EU). Your data does not leave the European Economic Area.
Your Rights Under GDPR
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct any inaccurate or incomplete data.
Right to erasure: You can request that we delete your personal data.
Right to restrict processing: You can ask us to limit how we use your data.
Right to data portability: You can request your data in a structured, commonly used format.
Right to object: You can object to certain types of processing.
To exercise any of these rights, please contact us at info@tis-trgovina.com.
Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Slovenia, this is the Information Commissioner (Informacijski pooblaščenec): www.ip-rs.si.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Tis Trgovina d.o.o.
Šmarska cesta 7A
6000 Koper – Capodistria, Slovenia
Email: info@tis-trgovina.com